Shifts around the clock
Foreman Ismail places special emphasis on instilling a family-like environment with his team at the large-scale filling station. In this respect, he is following his father’s advice: “I told him, don’t pass stress on to your people. Make sure there is a good working environment, even when things get hectic.” And things can sometimes get very stressful at the large-scale filling station, where staff work in three shifts around the clock, six days a week. There are up to ten employees per shift alternating between 13 filling lines. The different products make their way through pipes from the tank farm and mixing plant to the main hall, where they are filled into canisters and drums of varying sizes, not to mention into 1,000-liter containers. Afterwards, employees seal and label the containers before shipping them off on the conveyor belt to the high-bay warehouse.
Control: three-person principle
Back in the 1980s, filling amounts ranged between 60,000 and 80,000 liters a day. Now, the department works with volumes of up to 400,000 liters a day – and this number is rising. One employee alone fills between 40 and 60 containers per shift on average. Every movement, every fill has to be perfect. If mistakes occur, customers may even receive the wrong oil. But Ismail Akcesme can rest assured: “Our error rate is practically zero. Taking into account the filler, foreman and quality controller, our checks are carried out at the very least in accordance with the two-person principle, and mostly in accordance with the three-person principle.” He also knows that there is a state-of-the-art laboratory analyzing all his filling operations, which will identify even the tiniest of mistakes. Over all these years, Ismail Akcesme has learned a great deal from his father, who in turn learned from his father, Ismail senior, who once plucked up the courage to ask for work in broken German in Friesenheimer Straße. A stroke of luck for the entire Akcesme family – and for FUCHS.